About the Textbook

The IT–ITeS sector is growing at a fast pace and is a very important industry in India and abroad. In the growing business opportunities  in various domains around the globe, there is a huge transfer of  information from one place to another. Large amount of data are  churned thus creating a need for proper management of the data that are collected. The companies also have to concentrate on their core activities and resort to outsourcing the data entry process. The rapid growth in the IT industry along with the entry of many small and large outsourcing companies in this area, has led to a huge demand for trained personnel for various job roles, such as Data Entry Operator. Domestic Data Entry Operators in the IT-ITeS Industry are also known as a Data Entry Operators. These individuals are responsible for providing daily work reports and work on hourly basis. They are also responsible for electronic entry of data from the client site on to the office site or vice-versa. Individual tasks vary depending on the size and structure of the organisation. This job requires the individual to have thorough knowledge of various technology trends and processes as well as have updated knowledge about database management systems and IT initiatives. The individual should knowfast and accurate typing or data encoding. This job involves working on a computer, and appropriate software to enter accurate data regarding different issues like retrieving data from a computer or to a computer. The textbook for the job role of “Domestic Data Entry Operator” has been developed to impart knowledge and skills through hands‑on learning experience, which forms a part of the experiential  learning. Experiential learning focuses on the learning process for the individual. Therefore, the learning activities are student-centered rather than teacher-centered. The textbook has been developed with the contribution of the expertise from the subject and industry experts and academicians. 



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Contents

Foreword                                                                                   iii

About the Textbook                                                                   v

Unit 1 : Introduction to IT–ITeS Industry                                 1

Unit 2 : Data Entry and Keyboarding Skills                             15

Unit 3 : Digital Documentation                                                 45

Unit 4 : Electronic Spreadsheet                                                 98

Unit 5 : Digital Presentation                                                     137

Answer Key                                                                              175

List of Credits                                                                            177