CBSE | DEPARTMENT OF SKILL EDUCATION CURRICULUM FOR SESSION 2022-2023

INFORMATION TECHNOLOGY (SUB. CODE - 802)

JOB ROLE: DOMESTIC IT HELPDESK ASSISTANT CLASS – XI & XII

The present course curriculum offers an opportunity for students to understand the basics of computer software and hardware for working efficiently on computer. This course will enable students to hone skills to develop desktop based applications etc. With extensive demand of designers, the course aims at inculcating not only programming skills but also the understanding of graphics. Graphics in itself is a wide and very interesting area which helps in shaping the creativity of a student.

PREAMBLE:

Computer is now affecting energy sphere of human activity. It is instrumental in bringing revolutionary changes in industry, scientific research and education. This is not only the demand of time but also the demand of almost each and every subject to have an associated computer learning to equip a student with start-of-art technology to prove himself/herself a better candidate than those without computer knowledge.

COURSE OVERVIEW

Domestic IT Helpdesk Assistant requires the individual to have thorough knowledge of various technology trends. This job involves working on a computer, entering, retrieving and sharing data He/she can assist a programmer or a database engineer. He/she can independently interact with customers. The individual should be result oriented and should be able to demonstrate logical thinking and interpersonal skills and should be willing to work at a desk based job. The person is responsible to maintain hardware and software systems according to company policies. Inspect, and Troubleshoot basic network, hardware and software components.

Class 11&12 IT Syllabus | IT 802 Syllabus & Marking System for Session 2022-23| 
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COURSE OUTCOMES

On completion of the course, students should be able to:

v Apply effective oral and written communication skills to interact with people and customers;

 

v Identify the principal components of a computer system; Demonstrate the basic skills of using computer;

v Identify the solution for small applications in the form of computer programmes

 

v Use the computer for the data entry process with speed and accuracy.

 

v Manage the database and handle queries.

 

v Understand basic cyber safety and security norms

 

v Will be able to troubleshoot the computer system

 

SALIENT FEATURES OF THE COURSE

The course will equip students with skills to analyze various problems and their trouble shooting. Content of the course has been designed as such to make students capable of independently working on a desktop and be able to develop applications to handle computations of small scale and record keeping.

Students will develop following skills:

v It will empower students with various skills required to work efficiently on computer.

 

v Understand basic functional and computational units.

 

v Understand networking and internet concepts

 

v Recognize various internet devices and threats to cyber security.

 

v Skills to work efficiently with basic office tools like word, spreadsheets, presentation

 

v Understand basics of databases and SQL to handle databases

 

v Develop programming skills in Java

 

Through this course students will not only gain knowledge about the basics of computer but will also develop confidence in developing small applications through programming.

SCHEME OF UNITS

This course is a planned sequence of instructions consisting of units meant for developing employability and vocational competencies of students of Class XI opting for skill subject along with other education subjects.

The unit-wise distribution of hours and marks is given overleaf: